Terms & Conditions

When you subscribe to a NZME Newspaper we aim to give you the best service possible. Here is a list of the subscriber terms and conditions for your information.

Subscription Terms and Conditions
NZ Herald in-paper offers
NZ Herald email offers
Regional in-paper offers
Regional email offers

Newspaper home delivery - things you should know


What is covered by these terms
These terms apply to all subscriptions whether for content and/or publications that are published by NZME (together, the Publications).  By purchasing a subscription you accept these terms.

Enquiries
If you have any queries about your subscription please visit the help pages or contact our contact centre on 0800 100 888.

Use
All subscriptions and content provided are for personal use and cannot be used for any commercial purpose (although making printed material you have purchased available for reading free of charge at your business premises is OK). 
You may not on-sell subscriptions or content to a third party. 

Delivery
Unless specific arrangements are made all subscriptions are priced for delivery to the New Zealand addresses only.
We will deliver the number of copies of the version of the selected Publication that you have ordered to your specified address (provided it is within our distribution network) at the frequency you have nominated (except where delivery falls on Good Friday, Christmas Day or on days when we are unable to deliver due to circumstances beyond our control).  NOTE: we take no responsibility for the safe delivery of your Publication if you have not provided a suitable letterbox or receptacle to receive delivery of the Publication.  

Cost
Pricing: The price of your subscription will be confirmed to you when you subscribe.  The price is in NZ dollars and includes GST.  International subscriptions do not attract GST.
Changes to pricing: We can change the price that you pay as long as we provide at least 3 days’ notice to you.  Where you have paid your subscription in advance price changes will take effect on renewal of your subscription.  If you do not wish to continue with your subscription at the new price, then you can cancel your subscription with effect from the renewal date.

Gift subscriptions:  You can only give subscriptions to people who are not already a subscriber.  The full price for the gift subscription will be charged at the time of purchase and is non-refundable. Minimum subscription term of 4 months. Gift delivered after first payment received.
New subscriber special offers: From time to time, we make special offers on subscription packages that are available to new subscribers only.  To be eligible as a new subscriber you must not have an existing subscription to the relevant publication or have had a subscription to that publication in the previous 12 months. We may take the home delivery address and/or billing address into account when assessing your eligibility. We can amend or withdraw these new subscriber special offers at any time and we will tell you the terms when you sign up for the offer.
Account credits: Account credits cannot be applied against any promotional subscriptions (eg. free trials, gift subscriptions).
Payment: You agree to pay your account by the due date shown on the invoice sent to you, or, if you have agreed to pay by direct debit, secure DPS or your credit card we will deduct the subscription due on the same date each month until you notify us that you want to stop your subscription in accordance with these terms.  It is your responsibility to provide valid credit card details and ensure those are kept up to date at all times

Personal Information and Communication
You agree that any errors made in providing your contact information and order details are your responsibility.  Privacy: The personal information we collect about you when you take out a subscription will be used for administration purposes such as billing and delivery, and to contact you from time to time with information about other NZME products and services, including contact from other companies within the NZME group of companies.  Further information about what information we gather, how we use it, and to correct or change it can be found in our Privacy Policy.
You are entitled to have access to, and request correction of, your personal information by writing to NZME  at Private Bag 92198, Victoria St West, Auckland 1142 or calling 0800 100 888.
Communication and notices: You automatically are opted in to receive our future competitions and offers via email. We can communicate with you and give you notice in writing to the most recent email or physical address you have given us, or by calling the most recent telephone or mobile number you have given us.  You can communicate and give us notice by calling 0800 100 888 or emailing us or by writing to us at NZME, Subscriber Service, PO Box 706, Shortland Street, Auckland 1140. .

Variations
Change by us:
Changes by you: You can stop or suspend your subscription and change your delivery address or any other details by visiting our holiday stop page or by calling us on 0800 100 888.
Temporary Holds: If you are going to be away from your nominated address then you can ask us to put a ‘temporary hold’ on your subscription.
Stop/suspension by us:  We can stop or suspend your subscription at any time and for any reason (including due to unavailability of distribution services, or for security or technical reasons).  Your subscription will receive a pro-rata refund or credit (at our discretion) of any subscription fees paid in advance (unless we have stopped your subscription because you have breached these terms).

General Terms
Disclaimer of Liability:  To the extent permitted by law, we are not liable to you for any loss or damage incurred by you in connection with your subscription, whether direct, consequential, special, indirect or other loss or damage.  Our maximum liability to you is limited to the value of subscription fees paid by you within the previous 3 months.

Law: Subscriptions are provided in New Zealand and the laws of New Zealand apply.

We can make changes to these terms at any time by providing at least 14 days’ notice to you. 

We can make changes to the content, inclusions, features and structure of any Publication at any time, and content of the Publications (including any inserted sections or magazines) may vary depending on your location. 



NZ Herald Promotions

 

6-day or 7-day subscriber:  a 6-day or 7-day subscriber is defined as a subscriber who receives an NZME publication Mon – Sat each week (6-day) or Mon – Sun each week (7-day).
6-day and 7-day prices: 6-day rate for The NZ Herald is $16.40 and 7-day rate is $18.80.
Subscriptions are only available in NZH home delivery areas.
The free gift will be delivered once the promotion has finished & first full payment has been received.
Promotional and goodwill gifts: Each individual or household is eligible for no more than one subscription-related promotional or goodwill gift over their lifetime. NZME reserve the right to substitute advertised gift with an equivalent product, stocks are strictly limited.

NZ Herald in-paper offers

 

6-day or 7-day subscriber:  a 6-day or 7-day subscriber is defined as a subscriber who receives an NZME publication Mon – Sat each week (6-day) or Mon – Sun each week (7-day).
6-day and 7-day prices: 6-day rate for The NZ Herald is $16.40 and 7-day rate is $18.80.
Subscriptions are only available in NZH home delivery areas.
The free gift will be delivered once the promotion has finished & first full payment has been received.
Promotional and goodwill gifts: Each individual or household is eligible for no more than one subscription-related promotional or goodwill gift over their lifetime. NZME reserve the right to substitute advertised gift with an equivalent product, stocks are strictly limited.

 

Weber® Jumbo Joe® BBQ
Offer valid until Sunday 4 November 2018 and only available for new 6 or 7 day subscribers.
Each new subscriber will receive a Weber® Jumbo Joe® BBQ, worth $199.
One free gift per new subscription.
Subscriptions are only available in NZ Herald delivery areas.
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them.
 

Kenwood Food Processor
Offer valid until Sunday 14 October 2018 and only available for new 6 or 7 day subscribers.
Each new subscriber will receive a Kenwood Food Processor (model FDP641WH), worth $299.99.
One free gift per new subscription.
Subscriptions are only available in NZ Herald delivery areas.
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them.

 

Mitre 10 gift card
Offer valid until Sunday 23 September, 2018.
Each new 7 day subscriber will receive a $100 Mitre 10 gift card.
One free gift per new subscription.
For Mitre 10 gift card terms and conditions visit www.mitre10.co.nz/gift-card-information
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.

 

Maxwell & Williams 16 piece dinner set
Offer valid until Sunday 2 September 2018 and only available for new 6 or 7 day subscribers.
Each new subscriber will receive a Maxwell & Williams Cashmere Resort Coupe 16 piece dinner set, worth $229.99.
One free gift per new subscription.
Subscriptions are only available in NZ Herald delivery areas.
Minimum subscription term to qualify for the free gift is 3-months (13 weeks). If cancelling your newspaper subscription prior to the 3-month term, you will be required to pay up until the end of the 3-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 3-months, or you can nominate someone else to receive them.


Hampton & Mason 8 Piece cookware set
Offer valid until Sunday 12 August 2018 and only available for new 6 or 7 day subscribers.
Each new subscriber will receive a Hampton & Mason 8 piece cookware set, worth $299.99. Set includes roaster with rack, 4 saucepans, universal steamer, stock pot and fry pan with tough Teflon Xtra non-stick.
One free gift per new subscription.
Subscriptions are only available in NZ Herald delivery areas.
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them.


2-year NZ House & Garden magazine subscription
Offer ends 17 June 2018.
Each new 6 & 7 day subscriber will receive a free 2-year subscription to NZ House & Garden worth $240.
Subscriptions are only available in NZH home delivery areas.
Please allow 2-4 weeks for your magazine subscription to start. Magazine subscription will be discontinued if you cancel your Herald subscription.
One free gift per new subscription.
 


NZ Herald email offers

 

Farmers gift card
Offer valid until Sunday 21 October, 2018.
Each new 7 day subscriber will receive a $100 Farmers gift card.
One free gift per new subscription.
For Farmers gift card terms and conditions visit www.farmers.co.nz/cms/systempage.terms.pagelet2-systempage.terms
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.
 

 

MTA gift card
Offer valid until Sunday 23 September, 2018.
Each new 7 day subscriber will receive a $100 MTA gift card.
One free gift per new subscription.
For MTA gift card terms and conditions visit www.mta.org.nz/mta-shop/mta-gift-card-terms-and-conditions/
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.
 

NZ Royal Ballet email offer
Offer ends Sunday 16th September 2018.
Each new 7 day subscriber will receive a free 2-year subscription to NZ House & Garden.
Subscriptions are only available in NZH home delivery areas.
The free gift will be delivered after first full payment has been received.
Please allow 2-4 weeks for your magazine subscription to start. If you cancel your newspaper subscription, your magazine subscription will discontinue.
One free gift per new subscription.
Minimum subscription term to qualify for the free gift is 3-months (13 weeks). If cancelling your newspaper subscription prior to the 3-month term, you will be required to pay up until the end of the 3-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 3-months, or you can nominate someone else to receive them.


1-year magazine subscription offer
Offer ends Sunday 26 August 2018.
Each new 7 day subscriber will receive a free 1-year magazine subscription of their choice; either 12 issues of NZ House & Garden OR 52 issues of TV Guide .
One free gift per new subscription.
Subscriptions are only available in NZH home delivery areas.
The free gift will be delivered after first full payment has been received.
Please allow 2-4 weeks for your magazine subscription to start. If you cancel your newspaper subscription, your magazine subscription will discontinue.
Minimum subscription term to qualify for the free gift is 3-months (13 weeks). If cancelling your newspaper subscription prior to the 3-month term, you will be required to pay up until the end of the 3-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 3-months, or you can nominate someone else to receive them.


Prezzy card rural subscription offer
Offer valid until Sunday 19 August, 2018.
Each new 6 day rural subscriber will receive a $100 Prezzy card.
One free gift per new subscription.
For Prezzy card terms and conditions visit www.prezzycard.co.nz/terms-conditions/
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.
 

Briscoes voucher subscription offer
Offer valid until Sunday 29 July, 2018.
Each new 7 day subscriber will receive a $100 Briscoes voucher.
One free gift per new subscription.
Subscriptions are only available in NZ Herald delivery areas.
For Briscoes voucher terms and conditions visit www.briscoes.co.nz/gift-vouchers/9010055/$100-Gift-Voucher.html
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.


Sodastream rural subscription offer
Offer valid until Sunday 24 June, 2018.
Each new 6 day rural subscriber will receive Sodastream Spirit Machine Starter Pack, Black, 60L, worth $159.99.
One free gift per new subscription.
Minimum subscription term to qualify for the free gift is 3-months (13 weeks). If cancelling your newspaper subscription prior to the 3-month term, you will be required to pay up until the end of the 3-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 3-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.


Prezzy  card subscription offer
Offer valid until Sunday 24 June, 2018.
Each new 7 day subscriber will receive a $100 Prezzy card.
One free gift per new subscription.
For Prezzy card terms and conditions visit www.prezzycard.co.nz/terms-conditions/
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.
 

 

Regional promotions


6-day rates:
Bay of Plenty Times - $11.80
Hawke’s Bay Today - $11.80
The Northern Advocate - $10.60
Rotorua Daily Post - $10.00
Whanganui Chronicle - $10.60
Subscriptions are only available in NZME home delivery areas.
Promotional and goodwill gifts: Each individual or household is eligible for no more than one subscription-related promotional or goodwill gift over their lifetime. NZME reserve the right to substitute advertised gift with an equivalent product, stocks are strictly limited.
NZME reserve the right to substitute advertised gift with an equivalent product.


Regional in-paper offer

 

Weber® Smokey Joe® BBQ
Offer valid until Sunday 4 November 2018.
Each new 6 day subscriber will receive a Weber® Smokey Joe® BBQ, worth $139.
One free gift per new subscription.
Subscriptions are only available in NZME home delivery areas.
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.
 

Nescafe Dolce Gusto Genio coffee machine
Offer valid until Sunday 14 October 2018.
Each new 6 day subscriber will receive a Nescafe Dolce Gusto Genio coffee machine, worth $199.99.
One free gift per new subscription.
Subscriptions are only available in NZME home delivery areas.
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.
 

Mitre 10 gift card
Offer valid until Sunday 23 September, 2018.
Each new 6 day subscriber will receive a $50 Mitre 10 gift card.
One free gift per new subscription.
For Mitre 10 gift card terms and conditions visit www.mitre10.co.nz/gift-card-information
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.
 

Maxwell & Williams 16 piece dinner set
Offer valid until Sunday 2 September 2018.
Each new 6 day subscriber will receive a Maxwell & Williams Cashmere White Basics Fitzrovia 16 piece dinner set, worth $149.99.
One free gift per new subscription.
Subscriptions are only available in NZME home delivery areas.
Minimum subscription term to qualify for the free gift is 3-months (13 weeks). If cancelling your newspaper subscription prior to the 3-month term, you will be required to pay up until the end of the 3-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 3-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.


Hampton & Mason 4 piece cookware set
Offer valid until Sunday 12 August, 2018.
Each new 6 day subscriber will receive a Hampton & Mason 4 piece cookware set, worth $199.99. Set includes 20cm Frypan, 28cm Frypan, 18cm Saucepan, 24cm Stockpot.
One free gift per new subscription.
Subscriptions are only available in NZME home delivery areas.
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.


Prezzy  card
Offer valid until Sunday 24 June, 2018.
Each new 6 day subscriber will receive a $50 Prezzy card.
One free gift per new subscription.
For Prezzy card terms and conditions visit www.prezzycard.co.nz/terms-conditions/
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.

 

Regional email offers

 

Farmers gift card
Offer valid until Sunday 21 October, 2018.
Each new 6 day subscriber will receive a $50 Farmers gift card.
One free gift per new subscription.
For Farmers gift card terms and conditions visit www.farmers.co.nz/cms/systempage.terms.pagelet2-systempage.terms
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.

 

MTA gift card
Offer valid until Sunday 23 September, 2018.
Each new 6 day subscriber will receive a $100 MTA gift card.
One free gift per new subscription.
For MTA gift card terms and conditions visit www.mta.org.nz/mta-shop/mta-gift-card-terms-and-conditions/
Minimum subscription term to qualify for the free gift is 4-months (16 weeks). If cancelling your newspaper subscription prior to the 4-month term, you will be required to pay up until the end of the 4-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 4-months, or you can nominate someone else to receive them. The gift will be delivered after first full payment received.
 

1-year magazine subscription offer
Offer ends Sunday 26 August 2018.
Each new 6 day subscriber will receive a free 1-year magazine subscription of their choice; either 12 issues of NZ House & Garden OR 52 issues of TV Guide .
One free gift per new subscription.
Subscriptions are only available in NZME home delivery areas.
The free gift will be delivered after first full payment has been received.
Please allow 2-4 weeks for your magazine subscription to start. If you cancel your newspaper subscription, your magazine subscription will discontinue.
Minimum subscription term to qualify for the free gift is 3-months (13 weeks). If cancelling your newspaper subscription prior to the 3-month term, you will be required to pay up until the end of the 3-months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 3-months, or you can nominate someone else to receive them.

 


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